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Robotic casino dealers are the new croupiers


Posted on the 21st of December 2015

Robotic casino dealers are the new croupiers

When you walk into a casino, you usually expect to see well presented human croupiers at the gambling tables, whether the game is Baccarat, Blackjack, Poker, Roulette or whatever. Part of a great casino experience might be in dealing with a real male or female croupier, especially if the dealer is attractive, funny or has some other positive and uplifting human quality. However, Paradise Entertainment Ltd which is a Hong Kong-based gaming machine manufacturer and supplier is currently in the process of manufacturing robotic, human-like croupiers who can deal cards as well as any human. In addition to minimizing the casino’s labor costs, the robotic croupiers may also offer other added advantages such as the ability to understand and converse in multiple languages, and possibly even recognize and greet some of the customers (especially the high-rollers) by name. Face recognition technology would also enable the robotic croupiers to recognize known trouble makers and alert casino security via electronic text messages. Robotic casino dealers would be ideal for casinos where the governing laws don’t permit casinos to have human dealers. For example, Genting Malaysia Bhd.’s Resorts World Casino in New York state does make use of electronic table games to get around state gambling laws that prohibit human dealers. However, such technology might not be so welcome in some Asian cultures where gamblers enjoy the experience of wagering at a busy, loud and crowded Roulette table that is being dealt by a human casino dealer.

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